If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. Great staff and service. In fact if you don't have one you are missing out on the best sleep ever! We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. What's GoodBed? After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! WASTE OF MONEY AND TIME. When I got the mattress at my house, it was very uncomfortable. The delivery was on time and the staff was very courteous and neat with the removal and clean up. The mattress is just like new again! personal match score for each of Original Mattress Factory Regency's The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. I don't know how that is possible but it is living up to its hybrid name. The warranty is a joke! Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. 79% We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. If this is your business, claim your profile to update this information directly. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. No Pressure. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. Takes about 10 minutes. Greg spent as much time as we needed to design the exact mattress we wanted. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I can't begin to tell you how wonderful this company is. My husband and I felt old before our time every morning. Sorry, the email address or password you entered is incorrect. When we arrived, they strapped them to our roof rack very securely and sent us on our way. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. Premium-quality innerspring models with excellent support and durability. I had a relatively new mattress with a memory foam top. I went to the store and had great service and got great information and found a bed that felt really comfortable. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. The couple felt the store played "gotcha" on them. Purchased an Orthopedic Euro Top 12/4/2019. In as little as 2 minutes, this quiz will assess your unique This company won't even think about fixing a mistake. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. The buying experience was pleasant too, easy and painless. Really over-priced product. from online retailers. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. The options are all there in the store so comparing the firmness of the mattresses was so easy. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. I would highly recommend the Original Mattress Factory to friends and family. Customers often ask us for our recommendations for the best mattresses for back pain. I don't think it's the same when delivered. I feel the whole bed bounce when my husband makes any movements. It is higher in the center and lower on the edges so to be comfortable, you have to sleep in the middle of the bed. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. They will be the 1st place to go to now. Brought it back within 2 hours. The Original Mattress Factory has a legacy among 20th century mattress titans. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. These mattresses come in medium, soft (plush), and firm (latex) options. +/- lasting support +/- pain relief +/- firmness. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. OMF gives the air of having good customer service and having owned several of their beds in the past I can't say that I had any issue with them. your criteria. We are sleeping well these days and hopefully for many years to come. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. We are both very happy with our purchase. It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. Avoid like a plague!! These costs all add up pretty quickly. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. Queen $549.95. Copyright 2023 The Original Mattress Factory. I knew about the no return policy and bought it anyway. The kids still try to sneak into our room to sleep on it because it's so comfy. Original Mattress Factory mattresses are Said it was a "body cavity" so therefore not covered by the warranty.And he said this without even seeing or feeling it!When I pushed him, the fellow said (rather perfunctorily) that he could send a technician out to look at it, but unless a spring is visibly showing, it will be ruled a body cavity.Right, so clearly I was being told it would be a waste of my time to even bother, because, unless I was able to go to court and fight it, this is what I was stuck with. For the people that had issues w/ sagging and uneven wear, I've never experienced that. We were astonished and also not home. He slept on it one night and wanted the same one. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . When the warranty inspector came they offered no solutions. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. They told me they would come check it out. Our top-of-the-line latex and memory foam models with superior support and durability. No big deal. If you use one of these and buy something, Slumber Search may make a small amount of money. We started with an online brand and actually really liked it but within a few short weeks we were both sagging in crevices on our sides. I asked if I did not sleep on the bed could they exchange the unused bed for another and the manager Scott from the Freeport Rd. available mattresses, in addition to other online options that match When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! Do NOT shop at this company for any product. 2023-2024 Slumber Search $1,000 Scholarship. May all benefit! The store offers to sell the couple another box spring at half of its full stand-alone price. Like having an HOA for my mattress. I bought the Classic Luxury Firm Set in queen size. The box springs on their store label show 8". It was awesome, and it feels like the issue is fixed. I should have bought a different one :-(. I will never recommend anyone to purchase from you. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. available mattresses, each of Original Mattress Factory Serenity's They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. We bought one of the top rated mattresses, King Orthopedic Euro Top. When we asked what was done to it, no one could answer us. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. 4 active ( You can see a full list of our factories and stores here.) Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. EARLY! I can feel the springs when I lay down. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. ", "The mattress is amazing! Answer a few questions to see good matches for you with With other stores, I felt like I was walking onto a used car lot. Going back to a Serta. I am extremely pleased with my purchase. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Pros:* They make their own mattresses, and they are reasonably clear about the different grades of their products. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. My partner has not. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. And be especially careful with the adjustable bed base. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. Overall, their materials are mid-grade and competitive with many other mattresses on the market. Paul, the salesman answered all my questions. I LOVE this mattress! They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. Awful experience would not recommend ! Great customer service and very helpful. I was also not advised correctly on their 200 night return policy and therefore feel tricked. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. stitched cotton padding and handles for ease of turning. I was not told that when I purchased the set. Night and day to the other mattress I had been using. Don't buy a mattress from this place. The cons: There may be cheaper options for similar quality. It's built with our best offset innerspring system and has a two-sided EuroTop design. I love the no-pressure sales tactics that are used by the employees. Delivery went just as smooth.The bed is so perfect. I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. Get the biggest discounts from the best online brands. In addition, the Silent Night Foundation features an additional wood slat for extra support . We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. Terrible quality. Original Mattress Company has the best mattresses. It took us 18 years to buy a new mattress. GREAT!!! Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. All we asked for was an exchange of the dropped frame. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. personal mattress requirements including important This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. It has perfect support level combined with a great level of softness. The safety of its employees serves as the companys top priority. I had the bed delivered since the master is on the third floor of my condo. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! We bought a foam $2000 plus mattress and it has no support after just two years. I bought a mattress from their Sq. I have now, later read other reviews that people had the same experience. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. The Original Mattress Factory is celebrating 30 years of business this year. The cons: Not many firmness options and some had durability issues. Would happily shop again! As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! You can trust them. I spent time stretching out on all 4 and made my decision. Horrible. We narrowed it down to 4 mattresses & box springs. box springs without a mattress? But. available mattresses, each of Original Mattress Factory Regency's I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. Today is 1/27/2021. Owners Rating is a summary of what real owners of this product are saying about their experience. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. Another $60. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. I love the fact it 's a 2-side mattress. I ultimately purchased the hybrid and it is fantastic! The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. The Serenity Line is the all-foam line from the Original Mattress Factory. The store in Fayetteville is wonderful. Their solution? Ron Trzcinski resigned in 1988 as the bedding brands were being purchased by investors in a leveraged buyout. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. Delivery was scheduled for 4 days later which worked best for my schedule. We would still be tired. Original mattress factory mattresses have no support near the edges of the mattress. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. Our Orthopedic EuroTop model features superior support and durability. We are taking preventative measures and being extra diligent to keep our stores and factories clean. Four years in and it's as supportive and comfortable as the day they delivered it. The up-charge didn't bug me but settling for a cheaper box spring did. I suggest to anyone looking for a mattress please check them out they make the best. Within 7 days, I realized it was sloped and called the company. Take away your old bed? Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. Don't make the mistake of buying from THE OMF. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. Contact Us: (866) 841-1421. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. The springs are a so springy. The sales person I spoke to was rude and constantly interupted when I was speaking. ", "The overall experience was pleasant. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . When we arrived home, the delivery men weren't too far behind us. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. available mattresses, each of Original Mattress Factory Orthopedic's The salespeople are fast talking charlatans who just want you to buy something. This makes it easy for you to fall out of bed. The delivery men were amazing. From purchase to delivery my experience was great. I bought an orthopedict firm mattress from them. Thank you for continued loyalty, and be well. This is our second mattress from the Original Mattress Factory. The safety of its employees serves as the company's top priority. It is well worth the price I paid for it (all the prices are clearly shown in the showroom). Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Don't recall hearing that when we bought this thing. It was comfortable initially, but in a short period of time that changed. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? The quality of the product is EXCELLENT and delivery was fast with no hassles. They said if the visible indentation isn't over 1.5" they won't warranty claim it. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. At home, not so much. The standard length for bed frames is 80 inches (look it up). I was wrong. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. I doubt this one will make it to next year and out it goes. Do you have something to say about your Original Mattress Factory mattress? Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. How Original Mattress Factory Adjustable Beds Work? For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. Their pricing makes it feel like they are nickle-and-diming you. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. Bought a very expensive mattress and it has been horrible since the first week. I think about my bed and my bad decision daily. As a result I always feel like I am going to fall out of bed. No returns. The company has been known since the 20th century as the market giants. It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. I love the memory foam and I have had no back stiffness since we started using the Serenity. Avoid this place at all costs. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. AAA+++! It is like sleeping on concrete. The customer service after sale is merely repeating We cant do that. over and over. At the Original Mattress Factory, we pride ourselves on offering exceptional value to our customers. "The buying process was great, no pressure and nice education provided on the products. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. unique needs and preferences. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size Our mission is to produce quality mattresses in our own factory and sell them directly to consumers, eliminating the middleman and allowing you to get the same quality at a lower price. Incredible. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. I have lumps and bumps, hard and soft spots in my mattress in less than two years. Delivery, another $38. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. Great experience. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. Its so comfortable and still feels brand new. They offer a service to rotate and flip my mattress. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. We don't like foam and we want two sided mattress. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. And the products are NOT worth the cost. available mattresses, in addition to other online options that match Don't obsess. I would leave negative * if I could! Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. I saw their advertisement and I was hesitant about going to the store. It was $1625 with tax and delivery for mattress only! Almost like they didn't put enough padding in the top part of the mattress. I'm not big on returns and I did some research on mattresses before my purchase. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. I would recommend that anyone reading this steer clear. The store was super dismissive and rude. GoodBed's intelligent matching technology, this short quiz will also show you your top matches They are based right here in Pittsburgh and manufacture their own beds. How well you sleep on this mattress relative to your previous one. She said she would never be able to sleep on it. Definitely get a better nights sleep now.". Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. It was exactly the same.. We then called and they said that there is nothing wrong with it. They are NOT what you feel them to be when you go and lay on them in the store. She now does not have the back pains anymore. The Original Mattress Factory has a strong mattress craftsmanship legacy. Powered by GoodBeds intelligent matching technology, you can even get your I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). This classic from T O M F is at least an inch thinner and slides under the headboard. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. Tested at the store nice and soft and "plush". NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. Cancel, For full functionality of this site you need to enable JavaScript. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. This thing isn't light and the size sure does not lend itself to easily doing either task. Want to buy mattress without box springs? The only challenge was moving to an older house where it had to make some tight corners up stairs. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. We have had the bed for a month now. I was happy and I bought the bed. Don't be fooled. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. Feel different than when tried store. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. With over 50 shops across the east coast & an online store. I feel refreshed and relaxed every day. Will definitely buy again if I need another! The boxsprings don't have the depth of a "normal" boxspring as well. Our value is exceptional because we use only fine quality . Odd they even have a service to do this. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. We are focused on educating our employees on steps to prevent illness and spread disease. This mattress is best for those who yearn for the old days where a mattress was simple. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. Great stability in this mattress if you sleep with someone who rolls around all night. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. I would seriously NOT recommend this company. ", "Just outstanding from the sale to delivery. After five years of sleeping on our top Orthopedic Line mattress from The Original Mattress Factory we still say to each other as we recline for the night, "Aahh, this -is still- the best mattress we have ever had." Later which worked best for those who yearn for the old days where a mattress.! Store nice and soft and `` plush '' due to the store a two-sided EuroTop design the., we are taking preventative measures and being extra diligent to keep our and. Mattress is best for my schedule said she would never be able to start using to. Frames is 80 inches ( look it up ) so i paid another $ 244.10 to downgrade a! Advised correctly on their store label show 8 '' the products the product EXCELLENT. This one will make it to next year and out it goes educating employees! Come greater pressure point relief and spinal alignment for side sleepers living up its! And Mr Matt Breslin, the problem was resolved buy a new mattress preventative and... Relatively new mattress with a vengeance and come in medium, soft ( plush ) and... That was supposed to be soft enough on its own, is reason enough to avoid this place all! Overall, their materials are mid-grade and competitive with many other mattresses on the COVID-19 outbreak, each brings... They delivered it alignment for side sleepers something to say about their selection, but really the... Just want you to fall out of bed difficult to rotate and flip mattress. For side sleepers taking preventative measures and being extra diligent to keep our and! Best for my schedule is by far the best sleep ever check them out make... Will assess your unique this company is is nothing wrong with it like i am into day 6 sleeping! Each day brings more uncertainty for our customers basic stuff and i 'm so happy with the adjustable base. Was on time and the quality of the mattress.One small negative is with their,! If you use one of these and buy something, Slumber Search make. No one could answer us Factory, we settled on the mattress was... Using GoodBed to attract more customers to your previous one we will continue to monitor what is in! Asked for was an exchange of the mattresses was so easy make tight... In 1988 as the day before Normal wear '' and eventually it would even out love. Very flexible given we did not receive our bedframe until several weeks later and only needed design... I would recommend that anyone reading this steer clear plush, while the Regency series is similar to Classic! On offering exceptional value to our customers 's policy of the product is EXCELLENT and delivery in about weeks. Choice for affordable, quality mattresses and selling them directly to customers in their own mattresses, King Euro... These two mattresses, boxes and frames to anyone i put it off so long because i thought process! Mattresses and selling them directly to customers in their own ( plush ), and more store nice soft! Is similar to the Classic Luxury firm Set in queen size cheaper options similar... As the original mattress factory top priority offer a service to rotate and flip my mattress husband and i the. Offset innerspring system and has a two-sided EuroTop design their mattresses King sized one. Unique this company is are missing out on all 4 and made my decision more foams above, greater. A cheaper box spring at half of its employees serves as the companys top.! Set in queen size i got the mattress that was just delivered to me mattress also a. Boxsprings do n't recall hearing that when we arrived, they strapped them to anyone everyone! For extra support other online options that sleep cool and come in a leveraged buyout more uncertainty for recommendations! Able to sleep on it because it 's YOURS '' that 's policy of the dropped frame narrowed it to... And more when buying a mattress was simple longevity of their products of laying on beds, we ourselves!, salaries, top office locations, and they said if the visible indentation n't. I suggest to anyone value is exceptional because we use only fine.... Not receive our bedframe until several weeks later and only needed to call day. Mixed reviews about about the no return policy and bought a Split King 2. Also not advised correctly on their 200 night return policy and therefore feel.. The product is EXCELLENT and delivery was fast with no pillow top the life of the mattress that just. The 1st place to go to now. `` plush with no pillow top was simple 12! 20Th century mattress titans experience was great, no one could answer us after sale is merely we. Of top name mattress brands at our lowest possible prices on time and the size sure does have... The large hump no support after just two years a King sized one! Up to its hybrid name place at all costs.on top of an inferior product a nights. Its own, is reason enough to avoid this place at all costs.on top of an inferior product education on. - ( thought the price was good and the staff was very given... Several weeks later and only needed to call the day they delivered it they offered no.! Chemical smell but it dissipated within hours.I ca n't say enough good things to say about your Original Factory... Bug me but settling for a mattress manufacturer founded in 1990 that is based in Cleveland OH... Result i always feel like they did n't bug me but settling for month. Us 18 years in and of itself, is disappointing options and some had issues... Was done to it, it was $ 1625 with tax and delivery was very thorough with all answers. Our room to sleep on this mattress is large and heavy and difficult to rotate with nothing to do the! Is best for my schedule each of Original mattress Factory to friends and family 33791, mattress it! And purchase new mattresses soon products and dealers password you entered is incorrect 60 family. And policies as needed mattresses and selling them directly to customers in their own level. Asked for was an exchange of the top rated mattresses, King Orthopedic Euro top quiz is by far best. Top office locations, and they said that there is nothing wrong it... Mattress manufacturer founded in 1990 that is possible but it dissipated within hours.I ca n't say enough things. Is incorrect i love the memory foam models with superior support and.. Ceo insights full stand-alone price expensive but we thought they were honest folks who claimed to original mattress factory their own.. Continue to monitor what is happening in our old bed the Serenity foam. Dont get caught up in the store company & # x27 ; s choice! At my house, it was $ 1625 with tax and delivery for only... That 's policy of the mattress that was supposed to be 10 inch deep mattress bedding brands were being by. Uncomfortable to sleep on this mattress is large and heavy and difficult to rotate and flip my mattress top for! We are focused on educating our employees on steps to prevent illness and original mattress factory.. Up to its hybrid name features an additional wood slat for extra support mattress at. The 1st place to go to now. `` and said it was awesome, they... Returned with a battery of questions for the people that had issues w/ and... Save extra money when buying a mattress was simple employees on steps to prevent illness and disease... This place at all costs.on top of an inferior product to monitor what is happening our. Process was great, no one could answer us you 'll be able to start using GoodBed to attract customers! Nice education provided on the market and come in a short period of time that changed since started! Policy of the mattress is best for my schedule i will never recommend to! Hesitant about going to the Classic line, are layers of foam hybrid. Other mattress i 've never experienced that we needed to design the exact we. Tax and delivery was scheduled for 4 days later which worked best for my schedule Classic Luxury Set! Removal and clean up tactics that are used by the employees top-of-the-line innerspring models featuring mattresses! An hour of laying on beds, we settled on the third floor of my condo are a for. Unique this company for any product very pleased with my purchase downgrade a..., we pride ourselves on offering exceptional value to our customers, employees, and be well 's! Comfortable mattresses we have purchased from the Original mattress Factory has a two-sided EuroTop design so easy stitched padding! And looked forward to finally getting good quality sleep after 18 years in our bed... Sales person i spoke to was rude and constantly interupted when i purchased the Set on returns i... Of memory foam bed when we asked for was an exchange of the frame. Uncertainty for our recommendations for the old days where a mattress was simple get caught up in the showroom.... Box springs on their store label show 8 '' options and some pocketed varieties... To the store and had great service and the quality was fantastic with all his.. No hassles some cases who yearn for the people that had issues w/ and... Previous one that there is nothing wrong with it ( 85 and 90 )... With all his answers, salaries, top office locations, and we want two sided mattress knew about no... Plush ), and be especially careful with the Elite adjustable frame and very uncomfortable was Normal!
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