She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Upload or insert images from URL. I'm split in continuing to look. Obviously, I will be happy in the rooms we originally booked. A quick google search confirmed this policy and I was on my way. He then said the rate was not the same because it did not include fees/port charges, etc. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. Any payments or deposits you've previously made can be applied to the new reservation. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. His TA is telling him he cannot upgrade as final payment has been made. Obviously, I will be happy in the rooms we originally booked. Not worth it. Great prices for neighborhood balconies as well. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. He said it would be and there would be no problems. I'll keep an eye out and try again. Check on the Royal Up website to determineif you are eligible for an upgrade. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. I would be REALLY upset if you actually got the refund. You will be able to leave a comment after signing in, By And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). RCI reservations takes call 24/7. Call back. You cannot paste images directly. This was after final payment. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Either way, Im happy for an upgraded room even if I dont get the refund. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Cruisingboyo, August 5, 2009 in Royal Caribbean International. The cruise market appears to be different from pre-covid. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Unfortunately, he and his wife own the agency. The upgrade was made, but no refund. Display as a link instead, If you have an account, sign in now to post with your account. I have found a balcony upgrade three times since final payment that would be within my budget to move. It seems if that were the case, I would see many posts about that on here! Seeing as the balcony's so cheap might look into a JS! You will be able to leave a comment after signing in, By There is no harm in asking but upgrades are rarely available these days. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . You can post now and register later. Upgrade room category after final payment. We've done a free upgrade onceand paid to upgrade twice after final payment. Started August 27, 2021, By Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Just thought I would come back andupdate for those asking. LauraS You will be able to leave a comment after signing in, By Carnival depends on what fare you got. I checked yesterday, it was still showing available. You can upgrade your room, but it may be hard as rooms might not be available. I asked why. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. :). June 23, 2019 in Royal Caribbean Discussion. I have sent an email this morning. I didn't have time to try again at that point and the guarantee category is now gone from the website. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. Press question mark to learn the rest of the keyboard shortcuts. If we did this-are kids able to have any of the suite benefits if accompanied by parents? It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. CC Help Jenn This person is a cruise specialist and their agency has won many RCI awards. ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. Wait until the flyer changes so you can confirm your sailing is not listed before you call. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Starting to get really excited now. Sorry to all the good ones out there. I saw that yesterday on their website. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. LauraS By CC Help Jenn I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. Make Sure Your Voice Is Heard! Nothing much after final payment date has passed. Sorry to all the good ones out there. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. His TA is t. If you have an account, sign in now to post with your account. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. I paid the remainder of my October Navigator cruise off last week. We had a Balcony that's fine as no Suites were avaliable at the time. ?can't you go up the ranks to a manager at the agency?? stampingoddess, September 17, 2019 in Royal Caribbean International. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. You can post now and register later. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I see that you just changed today. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. You have confirmed that generally this should have been available. This topic is now archived and is closed to further replies. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. By Cruisers' Choice Awards! There was a suite on sale that is 2800 for 2 adults.. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. CC Help Jenn You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. As we had booked late, the savings was several THOUSAND dollars. The bid amount is per person for the entire duration of the cruise. The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. Started June 21, 2021, By Typically they let you upgrade for no cost, but won't refund the difference. Powered by Invision Community. You get whatever they are offering at the time you re-price your booking. The second time was not a "new booking only sale" and was for a guarantee. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. I upgraded after final payment due and paid the difference to get an ocean view balcony. November 3, 2022 . CC Help Jenn An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. CC Help Jenn I will know for next time and trust my gut. Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. My fault. Travel agents log into the same database as the PVP's so. I even asked to speak with a superior and they said the same thing. Does this seem right? UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. I did final payment back in August automatically at the 3 month mark. I'd try calling Crown & Anchor if you are a member. By I do have a RoyalUp bid too! CC Help Jenn I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. By It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. Make Sure Your Voice Is Heard! I'm still so excited to go on my first cruise!! On 7/22/2022 at 4:15 PM, D.Mckinnon said. :(. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. It seems if that were the case, I would see many posts about that on here! Which ones stopped it after deposit? Presumably I'll have my cruise documents by then? The senior discount applies to everyone in the cabin. I assume you want connecting state rooms if so there may not be any left. You will lose any booking perks you currently have unless they (or. How would i find out which ones are obstructed view on Oasis? I don't understand. Also we have various drinks packages, dining packages and shore excursions booked. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. Thanks for sharing any knowledge or experiences. Pasted as rich text. Started August 27, 2021, By if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. Royal Caribbean International Paid Upgrade after Final Payment? Cruisers' Choice Awards! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Your link has been automatically embedded. I am happy with my original cabin location. Just 295 extra for a balcony. Your TA should link your dining companions all together without a hitch. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? He then came back and said he could not get the rate. Started August 27, 2021, By He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". As two points make sure the children are part of your family under your crown and anchor account. This is a community for sharing cruise-related experiences, opinions, news, etc. So, if I had waiting until morning, it would have been gone gone gone! Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? He told me the price I was looking at was a military rate. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? Powered by Invision Community. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thanks all! On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. July 21, 2022 in Royal Caribbean Discussion. royal caribbean upgrade room after final paymentusing encapsulation data security is. reney313, November 12, 2012 in Royal Caribbean International. The upgrade was made, but no refund. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. You don't treat your customer this way and expect to stay in business. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). D.Mckinnon By 5280mom, September 17, 2017 in Royal Caribbean International. I got excited, called Royal (it was 3am), and someone actually answered at that hour! Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. I know people will say you should book with RCCL instead of a TA for situations such as this. Sorry to hear you had such a hard time with your TA. Will Royal Caribbean allow me to get an upgrade t. Offers are based on two occupants per stateroom - only the first and second guest will be charged. Started June 21, 2021, By Do we have the option to upgrade to a grand suite and connecting balcony? I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Paste as plain text instead, January 27, 2006. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. That same afternoon, prices. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. The most recent time was Saturday. royal caribbean upgrade room after final payment. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday".
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